Chief of Staff · Strategy & Business Operations

Meg Sanders, MPH

For 10+ years, I've been the person leadership brings in when priorities move faster than the systems meant to track them. Through process improvement, business analysis, and leading special projects, I build the operating rhythms, decision-support, and cross-functional accountability that let executives move fast in high-growth, regulated tech environments, without losing the details. I'm currently looking for opportunities as Chief of Staff and Business Operations roles across healthcare, healthtech, or high-growth tech.

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Meg Sanders

Work History

Ten years turning ambiguous, high-stakes problems into prioritized plans — and driving them to done across healthcare and healthtech.

Senior Business Operations Program Manager

Jun 2022 — May 2026 · Remote
PicnicHealth
+

Sole Business Operations role and operating/reporting partner to the COO for a regulated, high-growth delivery org.

  • Built executive-facing performance reporting and owned org-level all-hands and MBR materials, driving OKR/KPI reporting for a C-suite audience.
  • Designed and maintained the strategic planning frameworks underlying study delivery — cross-functional project plans, capacity planning, and quality checkpoints.
  • Identified structural delivery risks across a 17–20 study portfolio and orchestrated a cross-functional redesign with no formal authority, coordinating leaders and ICs across 5 teams to rebuild the dependency architecture and instructional playbook — cutting workflow complexity by 16%.
  • Served as special projects lead across Delivery, Engineering, Product, Sales, Marketing, and Quality & Regulatory, running 4–5 concurrent initiatives — including co-authoring regulatory-grade QMS procedures and SOPs.
  • Built AI-enabled workflow automations for recurring reporting and documentation, saving each study team 5 hours per week.
  • Partnered with engineering on a centralized, AI-enabled knowledge management system to improve data sourcing and reporting accuracy.
  • Implemented budget tracking across 170–600+ active invoicing milestones, surfacing failure areas in milestone-based invoicing structures.

Product Innovation Project Manager

Dec 2018 — Jun 2022 · Remote
Surescripts
+

Embedded ops and business analysis partner for the product portfolio at the nation's largest health information network.

  • Coordinated execution across 5 product lines and 30–40 team members with no direct authority, building the reporting cadence and QBR structure that gave the CPO a single, reliable view of portfolio progress.
  • Acted as business analyst to find opportunity areas across systems and workflows, then led execution as PM — including company-wide implementation of Aha! as the primary product management tool.
  • Designed and implemented the quarterly go-to-market product roadmap across 5 product lines, giving teams structure to plan and communicate with partners and customers.

Medicare Sales Representative

Jul 2018 — Dec 2018
HealthPartners
+
  • Sold Medicare Advantage and supplemental plans; certified under Minnesota's Life, Accident & Health Producer license and AHIP Medicare certification; recognized as top seller in training cohort.

Infectious Disease Data Analyst

Feb 2017 — Aug 2018
Minnesota Department of Health
+
  • Public health analyst on a multi-state CDC surveillance initiative, designing standardized data-collection tools across 10 state health departments to improve epidemiological reporting.

Program Coordinator & Analyst

Jun 2014 — Jun 2015
HealthFinders Collaborative, Inc.
+
  • Designed and managed two patient-facing wellness programs reaching 425 patients and rebuilt the Diabetes Management Program, securing board approval for a new evidence-based care model.

Education

Master of Public Health (MPH)
Public Health Policy & Administration
University of Minnesota · 2018

B.A., International Relations & Politics
University of Colorado Boulder · 2014

Core Skills

Change Management · Cross-Functional Program Leadership · Business Analysis · OKR & KPI Development · Performance Dashboards & Reporting · Lean Six Sigma (DMAIC) · Rhythm of Business & Governance · Budget & Resource Management · Executive & Board-Level Reporting · SOP & Process Documentation · Stakeholder Alignment · AI-Enabled Workflow Automation

Tools: Notion · Slack · Microsoft 365 · Google Workspace · Asana · Aha! · ClickUp · Jira · Linear · Smartsheet · OpenAI · Claude · Custom GPTs · Copilot

Why Work With Me?

I serve as a trusted thought partner to departmental leads and executives — from analysis and strategy through execution. I move fast, work through influence rather than authority, and take the ambiguous, cross-functional problems no one owns and turn them into systems that hold. Tap any tile to see what that work looks like, with real example projects.

Approach

See the methodologies and tools I use so solutions don't get re-worked, stay data-backed, and bring the right people along for the ride.